Reasons for HP LaserJet Printer Keeps Going Offline
HP dominates the market for business-class laser printers. The company produces printers with solid performance, no-fuss design and good manageability. HP LaserJet printers are ideal for both home and office use. HP LaserJet printer prints sharp, clean black letters and good graphics that suit professional manuscripts. HP LaserJet printer offers options for your growing business needs, such as built-in duplexer, a high maximum resolution for grayscale graphics and the option to buy a model with wired or wireless networking preinstalled. Despite of all these features, if your printer goes offline often, then you may get irritated and frustrated. The print command may often cause an error on the printer and this may result in making your printer offline and preventing printing jobs. If the printer application or the driver has been installed and if the printer and it spooler services are kept idle, your printer may go to offline mode. You may easily solve these issues.
- Setting printer to online
- Solving driver issues
- Clearing all print jobs
Setting printer to online
When the printer goes offline, you need to set the printer to online first. Sometimes, it may work. For doing that, you need to go to ‘Settings’ and then select ‘Printers’. Then, you need to right click on the ‘Printer’ and then select the option which prompts ‘Use Printer Online’. After that, you need to test the printer, in order to see if it is online and whether it is printing.
Solving driver issues
To solve the driver issue, first you need to restart you computer. If your printer does not work, you need to then reinstall the drivers. The corrupted drivers may be the reasons for printer going offline. So, you need to uninstall those drivers and install the best drivers. If any sort of viruses are present in the system, they may cause the corruption of drivers. So, try to use the best antivirus software also.
One of the methods to fix HP offline printer issue is to clear print jobs. You need to double click on the ‘Printer’ after performing the above mentioned steps. Then go to the ‘Printer Menu’. From there select the option ‘Cancel All Documents’. Sometimes, there may have been any stuck print job that may cause the printer to go offline. You need to try once again, in order to set the printer back online and also try printing a test page.
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