HP Printer Errors
The HP printers are known for their high quality printing. The printers are easy to use, and have several excellent features. The basic characteristics of the HP printers include affordable cartridges, good ink quality and easy to use buttons. The compact size of the printers makes them perfect both for domestic and small business purposes. Users might encounter some error message while using the HP printers.
- 13.XX Paper Jam
- 41.3 Unexpected Paper Size
- Duplex Connection Error
13.XX Paper Jam
This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
41.3 Unexpected Paper Size
The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button ‘GO’ to print your document.
The error in the duplex connection occurs due to incorrect installation of the duplex. To resolve this problem, first verify that the power chord of the printer is being properly used. After verifying the chord, turn off the printer and then try to reinstall the duplexer. On completion of the duplexer installation, switch on the printer. If you still receive the message, again verify whether the duplexer is properly connected with the printer. Finally, replace the same if it is damaged.
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