HP Printer Not Printing Black
An HP printer, particularly the inkjet printer, can encounter various printing problems. One of the printing problems a person might experience is when the HP printer will not print black ink. Often, the you might think that the black ink is low and needs a new replacement, only to find out that the new printer cartridge does not solve the problem. The problem is only black color is not printing when the document should be printing in black. The cause for this problem is that the color mode is not selected properly in your program or printer driver. Due to these reasons the correct printer driver might not be selected in the program, in which the device might not be correctly configured. If you are having issues on an HP Laserjet printer, go to the menu and click Diagnostics, then print the PQ Troubleshooting Pages.
- Repair or Replace
- Alternative Tips
Repair or Replace
The solution for this problem is select color mode instead of grayscale mode. Select the correct printer driver and print a Configuration page if no color appears on the Configuration page then contact HP Customer Care. If the printing problem continues after troubleshooting, then there might be more serious problem within the HP printer mechanism. Before deciding whether to replace parts like a transfer kit, fuser, roller or any parts for that matter, consider the cost of replacement parts amd labor.
If black ink does not print then go to Disable the Cartridge and switch the magenta and black cartridges on the menu. Then, print the page again. If black ink does not still print, then you might have a problem with the printer toner or there might be problems with the laser printer. You might also see an error on the LCD screen, indicating that there is a problem with the laser assembly.
The first step to troubleshoot is to ensure that the plastic protective tape on the new black cartridge is "off". It is essential to you pay attention to this detail in order to ensure that black ink is printing in the printer. You can also try cleaning the black ink cartridge, by removing the blank ink cartridge from the HP printer; use a cotton swab to clean the scanner or laser block. Wipe away dirt, grime or any dried ink that might prevent ink from flowing.
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