HP Printer not Responding
If you plug your printer to a USB port and there is not a green icon showing in the taskbar indicating a device was connected, you could plug it to other ports and see if it is detected. If there is still no icon, it is probably that your USB driver is damaged or outdated. If it is corrupt or outdated, your system will have trouble in detecting a device and there will be no any icon shows in the taskbar. If you get an error message USB Device Not Recognized when you attach your printer to your computer, then the problem must be caused by the printer driver error. Unsuccessful driver installation leads to your printer not working properly. If your printer driver is outdated or damaged, your printer will not respond as well.
- Reinstall USB driver
- Steps to Resolution
- Update HP printer driver
Reinstall USB driver
The USB driver is used by Windows system to detect the devices that are connected to it. If USB driver is outdated or damaged, all the USB devices you plug to your computer will not be detected and and no icon will show up in the taskbar indicating if the device is successfully connected to your computer. This is one of the causes that can cause the HP printer not to work. However, reinstalling USB drivers will fix this problem.
Steps to Resolution
If your HP printer fails to respond to a job, check that all printer cables are connected properly and ensure that the printer is turned "ON." If everything configured well then go to the computer's control panel from the start menu and click the "printers" icon and be sure that your printer is selected as the default. If everything checks out in the control panel, right click on the printer icon and select properties. Click on the details tab and make sure that the correct port is selected. Double click on the printer icon and cancel all documents and try printing again.
If there is as an error message USB Device Not Recognized or Unknown USB Device, you can conclude that your HP printer driver is not installed properly or outdated. To resolve this problem, you just need to download and reinstall the latest HP printer driver. Drivers are very easily out of date and outdated driver could lead to devices not working properly. You should update your drivers regularly because updating driver not only could fix some device not working problems but also could avoid them.
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