Learn what to do when Samsung® printer shows offline in Windows®
Is the Samsung printer connected to your Windows system showing offline status? Find out how to solve the problem
Printers are computer peripheral devices that are essential for taking physical copies of the work done on the system. Some of the common types of printers include inkjet printers, All-in-one printers, laser printers, LED printers etc. Samsung printers are very popular as they are easy to configure and capable of producing very high quality prints. As Samsung printers are made of very high quality internal components, hardware related problems would not come up with the use of them. Nonetheless, some software related problems might come up with the use of Samsung printers on Windows based computers. They include printer freeze issues, system restarting when printer is used, printer always showing offline status etc. The Samsung printer connected to your system might be showing offline status because of many reasons. They include problems with the connecting hardware connecting the printer to the system, issues with printer drivers installed on the system, malware infections terminating connection with the printer, issues with system files associated with the printer drivers etc.
The following details mentioned below would give users more information and tips to solve Samsung printer offline issue:
- Check connections
- Verify printer drivers
- Check firewall status
A Samsung printer is connected to your Windows computer with the help of some connecting hardware. Problems with the connecting hardware may mean that the printer would always be offline, even if users tried to enable it. Samsung printer users having printer offline issues are advised to check the working state of the printer connecting hardware and if they are found damaged or defective, they would have to be replaced with genuine spares to solve the problem.
Verify printer drivers
Like other hardware devices even Samsung printers require drivers. Drivers link the Operating System installed on your computer and the Samsung printer. If the printer driver installed on your system has some issues, then printer offline problem would come up. Windows users experiencing Samsung printer offline issues are suggested to verify the drivers installed for the printer using the device manager utility. If the drivers are found incorrect, illegitimate or outdated, then they would have to be uninstalled and replaced with correct drivers to solve the issue.
Windows based operating systems have a security feature known as firewall. This firewall monitors and regulates the connectivity aspects of the system. If the firewall on your Windows computer is blocking the connection, then the Samsung network printer would be offline. Users are therefore advised to check the status of the firewall and create exceptions to allow the system to access the printer to solve the problem.
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