Sharp® Printer Errors on Windows® XP

Problems with Sharp printer on Windows XP and how to resolve them.

The Sharp printers installed on Windows XP-based computers produce some difficult problems that can be solved via the website or by the company directly. Some of the errors occur directly after installation while others occur only when the user attempts to print a document. For those problems that seem to be directly linked to the network on which the printer is, it may seem harder to resolve than it actually is. This is the case with most of the printer errors found on Windows XP-configured Sharp printers.

Common errors found on Sharp printers installed on Windows XP-based computers are:

• Errors in printing
• Errors in scanning
• C level errors

Errors in printing
Users who have downloaded and installed the Sharp printer driver from the company website find that they are incapable of printing. The inability to print is coupled with an error message that reads: “Printing data is inaccurate, printing process is stopped”. Many of these users will then resort to creating a TCP/IP port for the printer driver in order to ensure that it is running on an active server. In this case, the printer driver is ineffective and you need to install a new version of the driver.

Errors in scanning
The most common error code that will pop-up on a Sharp printer is the “CE 00” error. This has to do with scanning documents from the printer to an e-mail. However, the real issue lies deeper within the system. It has to do with user permissions for writing to a shared scan folder. One solution is that the user implements a network path specifically to write to the scanned folder using a username and password configured in the address. After the user has written the folder, he or she should be able to scan to the folder specifically. Rebooting the copier and allowing the network some time to resynchronize has become a common solution to most of the errors on Sharp printers. It is advised that the user check the permissions used to write to a network folder.

C level errors
Beyond these two errors, there are four relatively common errors that occur in Sharp printers, of which are C level errors. Both “C1” and “C2” errors have to do with printer motors; “C3” and “C4” errors pertain to the temperature of the printer. “C1” informs the user that the driving motor is defective while “C2” informs the user that the polygon motor is defective. In both the cases, replacing the motors is the most efficient way to solve the problem. “C3” indicates that the heater temperature is too high. In this case, the printer must simply be turned off and allowed to cool. Conversely, “C4” explains that the heater’s temperature is too cool. This is also classified as a “C5” error.

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