'Add Printer' Button Not Working Issue
Are you aware of the reasons due to which 'Add Printer' button stops working?
When you choose the 'Add Printer' button in the 'Printers' dialog box of 'Control Panel', sometimes it may not work. You may also receive certain error messages, like "Information file not in system directory" or "Corrupt copy in CONTROL.INF and SETUP.INF from disk #1”. If you are trying to add a new printer to the system or network and receiving an error message instead, then the most likely reason will be due to failed print spooler. For solving this issue, verify that the SETUP.INF file is the correct edition for Windows by comparing the file content with the unique SETUP.INF file on your Windows installation disc. You need to replace the current SETUP.INF file with the original one. You may need to manually edit the new SETUP.INF to solve the issue and then restart it.
The following are some of the details of 'Add Printer' button not working issue:
- Troubleshooting 'Add Printer' button not working issue
- Tips to fix this issue
Troubleshooting 'Add Printer' button not working issue
You have to click on the 'Start' button and choose 'Control Panel' from the list of options. Then, double-click the 'Administrative Tools' icon. Then, double-click on the 'Services' icon and scroll down to the 'Print Spooler' service. Then, right-click on the 'Print Spooler' option and choose 'Start' from the list of options. Wait for the spooler service to start and try adding the printer again.
If you do not have sufficient memory to display the printer list, SETUP.INF or CONTROL.INF file is deleted or has been ruined, then this problem can occur. One of the other reasons is the corrupted print spooler. Viruses can also affect the important system files and can make the 'Add Printer' button corrupted.
If you suspect that the SETUP.INF or CONTROL.INF file in the Windows System subdirectory is corrupted or missing, you can follow these steps. First, you have to exit the 'Control Panel' and then you need to run 'File Manager' and copy the SETUP.INF and or CONTROL.INF file from your Windows installation discs to the Windows System subdirectory. Then, open the 'Control Panel' and try to add the printer again.
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