Resolve Offline Printer Issue
Printers are computer peripheral devices essential for taking physical copies of work done on computers. Printers are of many different types and these include LED printers, LCD printers, all in one printers and so on. Majority of all operating systems also come with printer installation or set-up wizard that can be used to set-up printers on the system. Some of the problems that might come up with the use of printers include printer not printing, printer going offline, error messages when using printers, etc. Printer going offline is a common issue that might come up with any printer. Printer going offline might be sudden (when users are invoking printer for function) or the printer might show offline when system is started itself. Printer showing offline issue means that users would not be able to take any print outs and if the problem is coming up when the printer is in use, the printer would stop during the task resulting in loss of paper, ink and paper would get jammed. Some of the reasons as to why printer is showing offline include problems with printer drivers, issues with the hardware connecting the printer and the system, problems with the system files associated with the functioning of the printers, etc.
- Check printer drivers
- Verify printer connection
- Fix system issues
Check printer drivers
The printer connected to your system requires drivers to function. Drivers act as the translators between the printers and the operating system and issues with the drivers mean that problems would come up with the use of the printer. If the driver is unable to initialize and sustain communication between the printers and the OS, printer would show offline. All users having the printer showing offline issue are recommended to check the printer drivers installed on the system. if the printer drivers are found incorrect or outdated, then the drivers would have to be resolved to solve the issue.
Verify printer connection
The printer is connected to the rest of your computer with connecting hardware. If the connecting hardware such as connecting cords or connecting pins are damaged or not secure, then printer would be offline. Users facing the printer offline issue are recommended to check the connecting hardware and if the connecting hardware is found damaged, they would have to be repaired to solve the issues.
Issues or errors within the operating system might also cause printer offline issue. Users having offline printer issue are advised to clean the registry of the system, check integrity of the system files and also remove any malware infections using an updated antivirus program. Users must also stop the printer service active on the system and restart it as the issue might be because of errors. Removing the errors from the system would get the printer working without issues.
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