Fix the issue when Network Printer is unable to connect

Are you not able to connect network printer connected to your system? Find out how to solve the problem.

Printers are computer peripheral devices that are essential for taking physical copies of work done on a system. There are many different kinds of printers and network printer is one of them. Network printers can be best described as printers that can be shared by more than one computer via a network. Network printers usually have inbuilt interfaces that permit these printers to link directly with the required computer as if it were a local computer. Network printers are easy to set up and use. However, some users might face some problems when using network printers. They include user getting “Unable to connect”. This problem means that the system is not able to communicate with the network printer connected and prints cannot be produced. Some of the reasons as to why users are getting “Unable to connect” messages include problems with the printer driver installed on the system, firewall on the system preventing the connection, malware infections within the system, problems with some of the system files associated with the printer drivers, problems with the connecting hardware linking the printer and the system involved and so on.

Following details gives users more information regarding tips to solve issue when the network printer is unable to connect:

• Check connections
• Verify firewall/security software
• Check printer drivers

Check connections

The "Unable to connect” issue in network printers usually come up because the connections between the printer and the system/ network is not proper. All network printer users having issue with network printers are therefore advised to check the connections of the printer and make sure the connecting hardware are secure and not damaged. If the connecting hardware is found damaged, then they would have to be replaced to solve the problem. In case of wireless network printers, users must also check the routers used for the connection.

Verify firewall/security software

Majority of all computers come with a built-in firewall or a security software. Firewall is a software that permits the connections (data coming into or out) of the system. If the firewall on your system is not configured to permit the access to network printers, then the unable to connect problem would come up. Users having “Unable to connect” issues are suggested to verify the configuration or firewall/security software and create exceptions if they are not permitted to access the printers.

All computer devices require drivers. Drivers are the link between the hardware and the Operating System installed on the machine. Problems with the printer driver installed on the system can also cause “Unable to connect” problem. Users can check the status of the printer drivers installed on the system using the device manager and if the printer drivers are found at fault (illegitimate/incorrect or outdated), then they would have to be replaced to solve the issue.

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