Solving problem of print test page failing in Windows® Vista
Why does print test page fail in Windows Vista?
As you install a printer, the initial step to be taken is to print a test page. The test page provides you with useful troubleshooting information. It also provides visual confirmation that your printer is working. But, sometimes, the print test page task may fail in the Microsoft Windows Vista system. There may be a number of reasons why the print test page fails in Windows Vista. It can happen as a result of printer spooler experiencing some issues or because it may not be running at all. The system may not have appropriate printer drivers and this may be the reason behind this issue. However, you may resolve the issue by simply following some troubleshooting steps.
Here are some tips to fix the issue of print test page failing in Windows Vista:
- Use the MoveOnBoot utility
- Reinstall printer drivers
- Check print spooler service
Use the MoveOnBoot utility
You can install and run the MoveOnBoot utility to fix the print test page failing in Windows Vista issue. To fix printer issues this way, you need to extract sp2 folder in C drive first. You need to then double-click the sp2 folder and copy the unidrv.dll and unidrvui.dll to a new folder in the system desktop. You then need to install and use the MoveOnBoot utility to delete the unidrv.dll and unidrvui.dll files in the C drive. You can detect those files using the MoveOnBoot utility and restart the system. Finally, copy these folders from desktop to an appropriate location in the C drive and restart the system.
Reinstall printer drivers
The spooler issue mainly arises due to issues or bugs in the printer software. You need to reinstall the printer drivers to fix the issue. You can go to the manufacturer’s website and fix the issue. You may download the appropriate driver for the printer and then install it in your computer. Make sure that you have uninstalled the old driver from the computer before installing the latest and a compatible one.
The print spooler service needs to be checked. For this, click on ‘Start’ button and then on 'Control Panel'. After this, you need to click on ‘Administrative Tools’. Double click on the 'Services' icon and check for the Print Spooler service. Right click the 'Print Spooler service' option and click on 'Start'. You can then double click the 'Print Spooler' option. After this, change the startup type to Automatic. You can see the print spooler service running automatically at the time you restart the computer.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support to fix print test page failing on Windows Vista issue
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.