Fixing Printer Keeps Going Offline Issue
Do you want to know the tips to fix printer keeps going offline issue?
You can use a printer to print documents, photos, brochures, and many more. When a printer keeps going offline, it may annoy you. A print command will create an error on the printer and then it may prevent all future printing jobs. If the printer application and driver has been installed, but the printer and it spooler services are not in active or in idle, it may also result in offline mode of printer. All printers come with power saving mode. Your print jobs get stuck in Windows printing queue, making it impossible to print at all and results in printer going offline. If the printer drivers get corrupted due to viruses or any other malware present in your system, then your printer may get offline and stop working.
The following are the tips to fix offline printer issues:
- Manually set to online
- Deleting print jobs
- Removing corrupted drivers
Manually set to online
Sometimes, printer going offline issue is a temporary one and can be resolved by merely restarting the printer. When the printer goes offline, the first thing you need to do is again resetting the printer to online. For making it online, you need to go to 'Settings' and then select 'Printers'. You need to right click on the 'Printer' and then select the option which prompts 'Use Printer Online' in your Windows screen.
Deleting print jobs
There may be some stuck print jobs which may cause the printer to go offline. After resetting, if the printer keeps going offline, then you need to remove all the print jobs. For that, you need to double click on the 'Printer'. Then select the option 'Cancel All Documents'.
To solve the driver issue, restart your computer first. If your printer does not work, you need to uninstall the existing one and reinstall a new one. The corrupted driver may be the reason for the printer going offline. If that was the problem, offline issue may be solved with the reinstallation of driver. Viruses are the main reason for making drivers corrupt. So, try to use the good updated antivirus software.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support for fixing printer keeps going offline issue
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.
Call toll free 1 877 889 6859