Diagnose and Fix Printer Problems
Most of the problems in the printer may be related to your USB connection. First, you have to check whether the USB cable is connected or not. If your problem is not USB related, troubleshooting the printer problem is best handled in two steps: first you have to diagnose the problem and then apply likely solution until the problem is fixed. The problems with the printer may be related to the printer drivers installed in your computer to support the printer. Malware infections in your computer can also affect the working of printer by infecting the printer driver. The infected printer driver will not be able to communicate with the operating system and result in printer malfunctioning. You have to check whether the cable is connected properly and then you have to check the updates of the drivers.
- Check the communication between the printer and PC
- Printer operations check
Check the communication between the printer and PC
If you are trying to take a printout from your printer and if the printer does not work, then you have to press the power button until a test page starts to print. This verifies that the printer itself is working and the problem lies in the communication between the printer and the personal computer.
You have to click on the 'Start' button and choose the 'Control Panel' and double click on the 'Administrator Tools' and then 'Service'. Scroll down to printer service, after that right click it and choose 'Start' and try it again. Make sure that the cable is firmly connected on both ends. Also, you need to check whether proper drivers are installed for the printer and check for the driver updates.
For printer operation check page, just go through the steps. Make sure that the printer and computer are turned off. Next, you have to disconnect the cable from the printer interface connector. After that, unlock the wire clips on both sides of the interface connector and remove the ground connector also, and then disconnect the cable from the interface connector, then check A4 size or letter size paper is loaded in the sheet feeder. After that hold the 'Maintenance' button and turn on the printer and release the 'Power' button. When printer starts release the 'Maintenance' button.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support for diagnosing and fixing printer problems
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.