Resolve the issue of a printer being unable to delete files on a Windows® system
What are the issues when a user is unable to delete print jobs and tips to solve the issues?
The role of printer is to produce a hard copy of documents. These documents are present on the devices in electronic form. Printers usually print on physical media like paper. Many printers are connected with a local cable to the computer. But in the case of the latest printers, the USB cable will act as a document source to the printer. To use the printer, it is necessary to install a proper driver. Installing a printer driver is the same as that of installing other devices. A printer driver is a software program that transforms data to be printed to the form specific to a printer. You need to delete print jobs when you accidentally tell the computer to print a document more than once or you want to correct a mistake you missed earlier.
The tips to resolve issues with print jobs that are stuck in a printer connected to a Windows operating system:
- Stop the print spooler
- Tips to delete print jobs
Print jobs are performed in a first in first out manner. If any of the print jobs goes bad it may freeze the entire queue and may prevent other documents from being printed. You need to delete print jobs due to printing an incorrect document or when queuing up too many copies.
Stop the print spooler
One of the easy methods to overcome this issue is to stop the operation of the print spooler and delete all the spooled files. Print spooler sends printing requests to the computer printer or to the print server. The print spooler program may also help in deleting the print job being processed. Otherwise it manages the print jobs currently waiting to be printed in the printer. If you stop the print spooler and its files, you can cancel printing and delete the print job.
Select ‘Start’ and go to ‘Printers and Faxes.’ Then select the name of your printer in the 'Printers' window. Choose a print job by clicking its name and select the ‘Document’ menu and click ‘Cancel'. The printer’s print queue window consists of an option called ‘Printer’, by selecting it you can delete all the print jobs. Since the printer takes a lot of time and if multiple people are trying to submit jobs to the print queue, then the printer gets jammed.
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